vivorriuma privacy policy overview
Your information is handled securely and transparently
Introduction to our privacy approach
At vivorriuma, we take your privacy seriously and handle your information according to Australian privacy laws. This policy explains what data we collect and how it is used.
By using our services, you agree to the practices described here. We are committed to keeping your data safe and only use it as necessary for your experience.
What information we collect
We collect information you provide directly, as well as data generated automatically during your use of our site and services.
Information you provide directly
- • Details you provide during consultations or by completing forms.
- • Contact details such as your name, email address, and phone number.
- • Feedback, inquiries, or messages you send to our team.
- • Preferences you share regarding communication or support.
- • Any documents you submit for analysis or review.
Information collected automatically
- • Device and browser information, including IP address and settings.
- • Usage data, such as pages viewed and time spent on the site.
- • Cookie identifiers and tracking preferences.
- • Technical logs to monitor site performance and security.
- • Analytics data for improving our services.
How your data is used
Your information is used to provide, improve, and personalise our services, ensure compliance, and communicate with you effectively.
- • Arranging consultations and responding to requests.
- • Providing analytical reviews and updates.
- • Ensuring regulatory compliance and security.
- • Improving website performance and user experience.
- • Sending relevant updates or information.
- • Managing preferences and support requests.
- • Maintaining accurate records for compliance.
Our commitment: We are dedicated to protecting your privacy by following strict security measures and only retaining data as long as necessary.
When information is shared
We share your data only when required by law or with trusted service providers necessary to deliver our services. No third-party marketing.
Trusted service providers
We partner only with providers who agree to handle your data securely and in accordance with Australian regulations.
Legal obligations
We may disclose information to comply with legal, regulatory, or law enforcement requirements.
Anonymous statistics
Aggregated, non-identifiable data may be used for analysis and improvement.
Your privacy rights
You have rights to access, correct, delete, or restrict your data, as outlined below. Contact us to exercise any rights.
- • Right to request access to your information.
- • Right to correct inaccurate or outdated data.
- • Right to request deletion of your data.
- • Right to request transfer of your data.
- • Right to object to certain data uses.
- • Right to limit processing of your data.
To exercise your rights, please contact us using the details provided below. We will respond promptly to your request.
Keeping your data safe
We use industry-standard safeguards and technical controls to protect your information at all times.
Technical security measures
- • Encryption of data in transit and at rest.
- • Firewall and network protection systems.
- • Regular vulnerability assessments and updates.
- • Continuous monitoring for security risks.
Organisational controls
- • Staff training on privacy and security protocols.
- • Access limited to authorised personnel only.
- • Regular audits of our practices and partners.
- • Incident response plans for potential breaches.
How long we keep your data
Information is retained only as long as needed for the purposes described and to comply with legal obligations.
- • Kept while your account remains active.
- • Retained for service improvement purposes only.
- • Stored as needed for support and audit.
- • Held as required by Australian law.
- • Used solely with your consent, if applicable.
You may request data deletion at any time, subject to legal requirements.
International information transfers
If data is transferred outside Australia, we ensure equivalent protections and compliance with privacy regulations.
- • Transfers only to countries with adequate privacy safeguards.
- • Use of secure data transfer methods.
- • Agreements with overseas service providers.
- • Ongoing monitoring of compliance.
Use of cookies and tracking
Cookies are used to improve your experience, remember preferences, and support site functionality. See our cookie policy for more details.
Types of cookies on vivorriuma
- • Enable core site functions and security.
- • Monitor and enhance site performance.
- • Remember your preferences and settings.
- • Enable added features to improve experience.
You can control cookies through your browser settings at any time.
Changes to our privacy policy
We may update this policy as needed. Changes will be communicated on this site, and continued use indicates acceptance.
- • Policy updates posted on our website.
- • Notices sent to your registered email, if applicable.
- • Clear version date and summary of changes.
- • Contact details for further queries.
Review this policy periodically for updates.
Contact us about privacy
Questions about your data or this policy? Reach out for more information.
vivorriuma
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61.3.2535.0690
Email: content@vivorriuma.com
Last updated: September 19, 2025
Effective from: September 19, 2025